User manual CISCO 7960

[. . . ] Cisco IP Phone 7960 and 7940 Series User Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www. cisco. com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DOC-7810182= Text Part Number: 78-10182-08 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. [. . . ] is lit, then press the Answer softkey or the line button of the incoming call. use the speakerphone use the AutoAnswer feature Press the Answer softkey or the Speaker button. The phone will automatically answer the call when your phone receives it, if your administrator turned AutoAnswer on for your extension. Related Topics · · · · · Placing a Call, page 3-2 Ending a Call, page 3-4 Muting a Call, page 3-5 Putting a Call on Hold, page 3-6 Answering Calls on Another Extension Using Call Pickup, page 3-10 Ending a Call Table 3-3 lists ways to end a call: Table 3-3 Ending a Call If you are using. . . Hang up the handset. Cisco IP Phone 7960 and 7940 Series User Guide 3-4 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telephone Calls Table 3-3 Ending a Call (continued) If you are using. . . Press the Speaker button or the EndCall softkey. Related Topics · · · · Placing a Call, page 3-2 Answering a Call, page 3-4 Transferring a Call to Another Extension, page 3-7 Forwarding Calls to Another Extension, page 3-14 Muting a Call You can mute the handset, headset, or speakerphone during a call. Mute prevents the party or parties on the other end of the line from hearing you, but does not interfere with your ability to hear them. To disengage mute, press Mute again. Related Topics · · · · Placing a Call, page 3-2 Answering a Call, page 3-4 Ending a Call, page 3-4 Putting a Call on Hold, page 3-6 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 3-5 Chapter 3 Making Telephone Calls Placing a Call and Other Basic Phone Tasks Putting a Call on Hold When you put a call on hold, the call remains active even though you and the other party cannot hear one another. You can answer other calls while a call is on hold. Note Engaging the Hold feature generates music or a beeping tone. Table 3-4 lists ways to use the Hold feature: Table 3-4 Putting a Call on Hold If you. . . want to put a call on hold want to resume a call on hold have multiple calls on hold have multiple calls on multiple lines on hold Then. . . Use the Navigation button to select the desired call before you press Resume. Press the line button for the line to which you want to switch and use the Navigation button to select the desired call. If you cannot use the Navigation button because only one line displays on your phone's LCD screen, press the line button next to the call that you want to resume. If your phone opens a new line when you press the line button, press the EndCall softkey to return to the desired call. Tip If you are using multiple lines, to see the phone number for a call you have on hold, press the ?button followed by the line button of the call on hold. Related Topics · · · · · Placing a Call, page 3-2 Answering a Call, page 3-4 Ending a Call, page 3-4 Muting a Call, page 3-5 Transferring a Call to Another Extension, page 3-7 Cisco IP Phone 7960 and 7940 Series User Guide 3-6 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telephone Calls Transferring a Call to Another Extension Follow these steps to transfer a call to another phone. Procedure Step 1 Step 2 Step 3 Step 4 During a call, press the Trnsfer softkey. Dial the number or office extension to which you want to transfer the call. If the party refuses the call, press the Resume softkey to return to the original call. Related Topics · · · · · Placing a Call, page 3-2 Answering a Call, page 3-4 Ending a Call, page 3-4 Storing and Retrieving a Call Using Call Park, page 3-9 Forwarding Calls to Another Extension, page 3-14 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 3-7 Chapter 3 Making Telephone Calls Placing a Call and Other Basic Phone Tasks Redialing the Last Number Dialed To redial the most recently dialed number, press the Redial softkey. Doing so without lifting the handset activates the speakerphone or headset. To redial a number from a line other than your primary line, select the desired line button and then press Redial. Related Topics · · · Placing a Call, page 3-2 Ending a Call, page 3-4 How to Get Notified When a Busy Line is Available Using Cisco Call Back, page 3-8 How to Get Notified When a Busy Line is Available Using Cisco Call Back If you call an extension and the line is busy or the call goes unanswered, you can use the Cisco Call Back feature to be notified when the extension is available to take a call. Procedure Step 1 Call an extension. While you hear the busy tone or ringing tone, press the CallBack softkey. A CallBack activation confirmation message displays. Note You cannot activate call back notification if the called party has forwarded all calls to another extension. Step 2 Press the Exit softkey to close the confirmation screen or press the Cancel softkey to cancel the call back notification. Cisco IP Phone 7960 and 7940 Series User Guide 3-8 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telephone Calls Step 3 To verify the status of the call back notification, press the CallBack softkey while your phone is idle. Press the Exit softkey to close the confirmation screen or press the Cancel softkey to cancel call back notification. Step 4 When the extension you called is available to receive a call, you receive an audio and visual alert from your phone. Press Dial to dial the number. Related Topics · · · · Placing a Call, page 3-2 Answering a Call, page 3-4 Ending a Call, page 3-4 Redialing the Last Number Dialed, page 3-8 Storing and Retrieving a Call Using Call Park Park a call when you want to store the call before retrieving it from another phone in the Cisco CallManager system (for example, a phone in someone else's office or in a conference room). [. . . ] Continue dialing your call. Related Topics · Making Telephone Calls, page 3-1 Cisco IP Phone 7960 and 7940 Series User Guide A-6 78-10182-08 APPENDIX B Safety Notices Read the following safety notices before installing or using your Cisco IP Phone: These safety notices apply to phones in the Cisco IP Phone 7960 and 7940 series. Warning This warning symbol means danger. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Warning Read the installation instructions before you connect the system to its power source. Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Warning The plug-socket combination must be accessible at all times because it serves as the main disconnecting device. Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 B-1 Appendix B Safety Notices Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltage (TNV) circuits. Use caution when connecting cables. The following warnings apply when you use the external power supply with the Cisco IP Phone: Warning This product relies on the building's installation for short-circuit (over current) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U. S. [. . . ]